Oslo Company

Our client, a web startup based in Oslo, Norway, specializes in delivering comprehensive web development and business solutions. Their expertise spans web design, digital marketing, content creation, booking system development, e-commerce portals, and payment gateway integration. To enhance operational efficiency, they sought an automated ticketing management and invoicing solution to streamline processes and improve service delivery.

Our client serves a diverse range of industries, including healthcare, fitness, e-commerce, tutoring, and event management. As their customer base expanded, managing multiple websites and digital assets became increasingly complex. Given the standardized website configurations, they required a centralized solution to efficiently manage customer websites and content. Additionally, they needed a subscription and payment management system to streamline recurring billing. Frequent server crashes, downtime complaints, and the lack of a structured support tracking system further highlighted the need for a robust and scalable solution.

We deployed the Odoo Community Edition modules on AWS cloud. This brought instant stability to the clients’ infrastructure and ensured maximum availability. We also deployed Odoo CRM and Support (with ticketing tool) Modules to accelerate the client’s business growth.

We showcased the many functionalities of the Odoo SaaS module to the client and pitched it as the ideal solution. The client trusted us to help them make the right choice of technology.

  • Odoo SaaS module allowed the client to deploy any number of websites on the go.
  • The SaaS module was implemented on Amazon cloud, which enabled us to guarantee 99.9% uptime for their end clients.
  • Implemented Odoo Support module, which allowed our clients’ customers to post requests, complaints, and tracks their ticket status as well.
  • Tailored module packages for our clients’ customers based on industry, and categorized SaaS plans which could be deployed at a click.
  • Simplified synchronization on the SaaS server with frequent security patch updates.
  • Deployed a subscription-based system with an invoice on a date and auto-debit feature and with trial period offers.
  • The client also got a full-fledged CRM tool to track leads till sales and ticket management.

After the implementation of Odoo, the client experienced

  • Better lead management and a streamlined sales process boosted growth
  • Automated sales signup and recurring payments resulted in higher revenue
  • Easy invoice management and tracking enabled revenue forecasts
  • Automated support requests resulted in reduced complaints

Faster support resolution time

50%

Increase in recurring revenue.

30%

Improvement in lead conversion rates

40%