Agriculture Company
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About the Client
Our client was a well-established player in the agriculture industry, specializing in sourcing, processing, and distributing a wide range of pulses and spices. With a robust direct sales presence across India, the client has successfully built a network that spans B2C retailers and B2B distributors. As a master distributor, they operate a complex, multi-tiered business model that requires efficient coordination between various levels of the supply chain.
Given the perishable nature of agricultural products, maintaining streamlined demand and supply processes is critical to the client’s operations. This requires precise inventory management, accurate forecasting, and timely distribution to ensure product quality and minimize wastage. However, despite their industry experience and reach, the client faced significant challenges. Their systems lacked the integration and real-time visibility to optimize demand planning, supply chain coordination, and inventory control. The absence of these crucial capabilities led to inefficiencies, resulting in potential delays, product spoilage, and missed opportunities for revenue growth.
In a competitive market, where the shelf life of products directly impacts profitability, these operational gaps pose a risk to their business sustainability. The client recognized the urgent need for a more sophisticated solution to ensure agility and responsiveness in their supply chain, allowing them to meet the demands of both their B2C and B2B partners effectively.
Challenges
The client urgently required automation to gain greater visibility and control over their agricultural products distribution network. However, they faced operational challenges due to the lack of an integrated portal that could streamline interactions across their extensive network of distributors. The absence of a unified digital platform meant that distributors could not efficiently access, update, communicate, or operate within the client’s ecosystem. This lack of integration hindered collaboration, resulting in inefficiencies across the board.
Most of the processes between the client and their distributors were manual and time-consuming. Key tasks such as order processing, inventory tracking, and communication were handled via outdated, fragmented systems, leading to delays and errors. This inefficiency was pronounced in sourcing and quotation management, which relied heavily on manual inputs. As a result, data inaccuracies were frequent, and duplication of efforts became common, further compounding operational inefficiencies.
Moreover, the client’s existing systems were inadequate to support the differing needs of both their B2B and B2C operations. For example, inventory management presented a significant challenge. The identification, packing, and repacking of products were cumbersome and prone to errors, largely due to the lack of automation and process optimization. This inefficiency not only slowed down operations but also increased the risk of spoilage for perishable agricultural products, which directly impacted profitability.
The situation was exacerbated by the complexity of inventory reconciliation, valuation, and consolidation across multiple stakeholders. These processes, critical for ensuring accurate stock levels and financial reporting, were highly labor-intensive and prone to delays. The absence of a seamless system to integrate real-time data from various points in the supply chain made it difficult for the client to maintain an accurate overview of their inventory status. In turn, this lack of visibility impeded their ability to make informed business decisions, from procurement planning to sales forecasting.
As the client scaled their operations, the inefficiencies in their systems became a major obstacle to growth, underscoring the urgent need for a fully integrated, automated solution to meet their B2B and B2C business requirements.
Solution
The client approached Navabrind IT Solutions as we have expertise in launching innovative Magento e-commerce portals and quickly and cost-effectively integrating them with Odoo. A Magento platform supports B2B and B2C business operations with Odoo as the back-end system, strengthened by a mobile app. The client needed to streamline both front end and back-end to simplify and process requests from retailers and distributors rapidly and with minimal effort.
- We built a Magento e-commerce portal for the client with multiple vendor organization features and price lists for different stakeholders.
- Odoo and Magento integration enabled the client to get visibility into their distributors’ stock levels and trigger reorders based on PoS.
- We deployed a better quotation and purchase order cycle through Odoo. This did away with the manual effort and resulted in 100% data accuracy among stakeholders.
- We also implemented Odoo Inventory with a lot identification features and barcoding.
- The Odoo implementation allowed better control over task assignments and attendance. This resulted in significant productivity improvement for employees.
Results
