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Odoo 20

Frequently asked questions

What are the main advantages of introducing Odoo 20 for businesses that are expanding?

Odoo 20 is ideal for businesses that are expanding, wish to adopt modules as required and keep costs affordable. As the cost of ERPs escalate, Odoo 20 is the most affordable open-source ERP in the market. 

Another advantage is the AI functionalities in Odoo 20 that allows users to create chatbots and automate functions in each department.

Users buy one lisence and access over 15 modules and thousands of applications. As an open source ERP, users can easily integrate and customize the ERP to their workflows.

Learn about What new POS and retail features are there in Odoo 20?

What new POS and retail features are there in Odoo 20?

For restaurant users, Odoo has revamped its point of sale so that users can add decor, rotate tables, adjust backgrounds. The POS works on any device. When adding menu items, combos associated with the dish come up as prompts and prices adjust instantly.

And if the kitchen runs out of the day’s special, waiters can snooze it with one tap so it stays unavailable both for the Point of Sale and online orders. When guests self-order on mobile or through a kiosk, they can leave a note at checkout with their order, and it shows up on the kitchen screen. 

Odoo 20 links POS transactions to inventory, sales and accounting, so that retailers can handle both front-office and back-office operations on the same platform.

Learn about What is the reason for selecting Navabrind IT Solutions to carry out the Odoo 20 implementation and migration

What is the reason for selecting Navabrind IT Solutions to carry out the Odoo 20 implementation and migration?

Navabrind IT Solutions is a certified Odoo Gold Partner in India with over 12 years of expertise in Odoo implementations and migrations. We have extensive experience working in the manufacturing, distribution, retail and eCommerce sectors. Our team provides support for the entire Odoo 20 process, starting with a readiness assessment and migration planning to customizations, integrations, testing, user training and going-live. With over a 1000 successful projects and 500+ customers in the US, Canada, Netherlands, Belgium, UK, Germany, UAE, and India, we are process diven, deliver on time and within budget.

Learn about What is the procedure for booking an Odoo 20 demo or obtaining a free upgrade readiness assessment?

What is the procedure for booking an Odoo 20 demo or obtaining a free upgrade readiness assessment?

If you want to arrange a personalized demonstration of Odoo 20 or ask for an upgrade readiness assessment, fill out the contact us form with Navabrind IT Solutions and we will be happy to assess your Odoo version, custom modules, integrations, database, critical workflows, and upgrade requirements and recommend next steps.

Learn about Does Odoo 20 provide support for eCommerce and for integrations with third parties?

Does Odoo 20 provide support for eCommerce and for integrations with third parties?

Yes, Odoo 20 offers support for eCommerce. The website module of Odoo 20 has several enhanced features to improve the look and feel of an eCommerce website, these include improved layouts, icons, visuals and AI agents to build the website with the least technical expertise.

The website can be integrated with several third party apps to tracker user behavior, improve the checkout process, calculate payments based on country or state taxes, track order delivery, trigger inventory alerts , monitor returns and more. Some of the top external platforms users can integrate with are Google Merchant Center, social commerce channels, like Instagram, Facebook, Amazon, eBay and third-party shipping providers including FedEx, UPS, and DHL. Businesses have the option of using APIs and custom connectors to integrate Odoo with other business applications like Stripe, etc.

Learn about What steps can businesses take to move to Odoo 20 without losing their vital data?

What steps can businesses take to move to Odoo 20 without losing their vital data?

Migration is a delicate task and it is important to work with the right Odoo partner to ensure no data is lost in the process. Ideally, work with a certified partner such as Navabrind IT Solutions. 

The high level steps your business can take to ensure no data is lost while upgrading to Odoo 20 are

  • Back up your production database and upgrade in a test or staging environment. 
  • Check the custom modules, data, workflows, reports, and integrations that are being migrated thoroughly. 
  • Test custom modules against the upgraded database to ensure that data remains consistent. 

Only after reconciliation and user acceptance testing should the upgrade to the production environment be planned, including the use of a controlled cutover and an additional backup.

Learn about What is the duration of an Odoo 20 migration or upgrade

What is the duration of an Odoo 20 migration or upgrade?

There is no set timeline for upgrading from Odoo 20. A small database with minor customizations can be upgraded within a few weeks. Several custom modules, third-party integrations, a database, and complicated workflows will require a full scale assessment and migration schedule that could span a couple of months. The project plan will have to include time for adapting the custom code, carrying out test upgrades, conducting functional testing, performing user acceptance testing, and carrying out the final migration to production. The wider the version gap and the greater the level of customization, the more work one can expect as part of the Odoo 20 migration or upgrade.

Learn about Is it possible for me to go directly from Odoo 16, 17 or 18 to Odoo 20?

Is it possible for me to go directly from Odoo 16, 17 or 18 to Odoo 20?

Yes, it is possible for you to upgrade from Odoo 16, 17, or 18 directly to Odoo 20. In fact, it is advisable for you to seriously consider upgrading to Odoo 20. Odoo offers support for up to three versions below the latest. Below that, Odoo offers support but at a cost that is additional to the license fee. 

Odoo 19 and 20 have seen significant improvements powered by AI, along with industry and country-related new features. These could be a big benefit, and so Odoo 20 definitely holds promise for faster work with chatbots and deeper automation with AI.

Learn about Should I move from Odoo 19 to Odoo 20?

Should I move from Odoo 19 to Odoo 20?

The answer to this question differs from company to company. To begin with, upgrading from one version to the next requires a lengthy assessment, data preparation, weeks of planning, and bite a chunk out of your IT budget. 

If it is imperative for your business processes to always adopt the new features launched by Odoo, then the decision has already been made.

If not, most companies upgrade versions every couple of years. So if you are on Odoo 19, upgrading to Odoo 20 may not really be a pressing need. Support for Odoo 19 continues.

Learn about What is the cost of Odoo 20 for businesses?

What is the cost of Odoo 20 for businesses?

The cost of adopting Odoo 20 varies according to the requirement such as, the number of users, the hosting needs e.g., whether your company will adopt Odoo Online or Odoo.sh, and the country from which you buy the lisences. There is also a cost associated with migrating data and customizations. 

At the keynote session at Odoo Experience 2026 Brussels, the CEO of Odoo, Fabien Pinckaers, also announced an increase in price, which has happened after several years.

To check out Odoo’s pricing plans, please visit – https://www.odoo.com/sl_SI/pricing.

It is also noteworthy that in the first year, Odoo offers a 10% discount on the subscription fee. However, this discount does not apply from year two onwards. 

How does the Odoo 20 Community edition differ from the Enterprise edition?

80 percent of Odoo users use the Community edition. It includes basic features and functions and is appropriate for organizations that are willing to look after their own hosting, maintenance, and technical needs. 

Odoo Enterprise offers a wider range of features and applications, together with advantages like functional support, receipt of version upgrades, and the option of using hosting services that are supported by Odoo. Odoo Enterprise is ideal for large organizations that need to maintain a high level of security, while still being available online.

For businesses that need advanced accounting, automation, integrated capabilities, and customizations, Odoo Enterprise provides a complete solution.

Learn about In what way do Odoo 20 AI agents assist with automating business operations

In what way do Odoo 20 AI agents assist with automating business operations?

Odoo AI agents function as intelligent assistants capable of understanding natural-language requests and referring to information sources such as emails to carry out tasks within Odoo. These agents can be set up to perform specific purposes, such as auto-assigning a task to a certain person or creating a project. They can also follow instructions such as identifying opportunities where vendor contracts can be renegotiated. 

The Project Management module now has AI features that allow users to schedule calls, record calls, and store them as referenceable material under each project.

Learn about How does Odoo 19 differ from Odoo 20?

How does Odoo 19 differ from Odoo 20?

Odoo annually releases a new version of its ERP. Odoo 20 is the most recent version unveiled by the company on 24 September 2026 in Brussels. Compared to Odoo 19, Odoo 20 offers greater automation powered by AI, a cleaner user interface, and several new features in the accounting, CRM, ESG, email marketing, project management, marketing, PLM, and other modules.

The difference between Odoo 19 and Odoo 20 is marginal, and if you are using Odoo 19, you need not rush to upgrade. Instead, Businesses thinking of upgrading should reach out to an implementation partner like Navabrind IT Solutions for a demo, assess their custom modules, integrations, workflows, and hosting environment, determine which new features offer cost and time benefits for your organization, and then decide.

Learn about What are the main new features and improvements in Odoo 20

What is Odoo 20 and when was it released?

Odoo 20 is the most recent version of Odoo ERP. This integrated business management platform consists of several modules such as CRM, accounting, sales, inventory, manufacturing, eCommerce, HR, marketing, website, and others. 

Odoo 20 was launched on 24 September 2026 by the CEO of Odoo, Fabien Pinckaers, at Odoo Experience 2026 in Brussels. The event was attended by over 45,000 Odoo partners, users, and open source developers from around the world. 

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