Frequently Asked Questions
Discover Our Categories
Discover Our Industries
Frequently asked questions
What steps can businesses take to move to Odoo 20 without losing their vital data?
Migration is a delicate task and it is important to work with the right Odoo partner to ensure no data is lost in the process. Ideally, work with a certified partner such as Navabrind IT Solutions.
The high level steps your business can take to ensure no data is lost while upgrading to Odoo 20 are
- Back up your production database and upgrade in a test or staging environment.
- Check the custom modules, data, workflows, reports, and integrations that are being migrated thoroughly.
- Test custom modules against the upgraded database to ensure that data remains consistent.
Only after reconciliation and user acceptance testing should the upgrade to the production environment be planned, including the use of a controlled cutover and an additional backup.
Learn about What is the duration of an Odoo 20 migration or upgrade
What is the duration of an Odoo 20 migration or upgrade?
There is no set timeline for upgrading from Odoo 20. A small database with minor customizations can be upgraded within a few weeks. Several custom modules, third-party integrations, a database, and complicated workflows will require a full scale assessment and migration schedule that could span a couple of months. The project plan will have to include time for adapting the custom code, carrying out test upgrades, conducting functional testing, performing user acceptance testing, and carrying out the final migration to production. The wider the version gap and the greater the level of customization, the more work one can expect as part of the Odoo 20 migration or upgrade.
Learn about Is it possible for me to go directly from Odoo 16, 17 or 18 to Odoo 20?
Is it possible for me to go directly from Odoo 16, 17 or 18 to Odoo 20?
Yes, it is possible for you to upgrade from Odoo 16, 17, or 18 directly to Odoo 20. In fact, it is advisable for you to seriously consider upgrading to Odoo 20. Odoo offers support for up to three versions below the latest. Below that, Odoo offers support but at a cost that is additional to the license fee.
Odoo 19 and 20 have seen significant improvements powered by AI, along with industry and country-related new features. These could be a big benefit, and so Odoo 20 definitely holds promise for faster work with chatbots and deeper automation with AI.
Learn about Should I move from Odoo 19 to Odoo 20?
Should I move from Odoo 19 to Odoo 20?
The answer to this question differs from company to company. To begin with, upgrading from one version to the next requires a lengthy assessment, data preparation, weeks of planning, and bite a chunk out of your IT budget.
If it is imperative for your business processes to always adopt the new features launched by Odoo, then the decision has already been made.
If not, most companies upgrade versions every couple of years. So if you are on Odoo 19, upgrading to Odoo 20 may not really be a pressing need. Support for Odoo 19 continues.
Learn about What is the cost of Odoo 20 for businesses?
What is the cost of Odoo 20 for businesses?
The cost of adopting Odoo 20 varies according to the requirement such as, the number of users, the hosting needs e.g., whether your company will adopt Odoo Online or Odoo.sh, and the country from which you buy the lisences. There is also a cost associated with migrating data and customizations.
At the keynote session at Odoo Experience 2026 Brussels, the CEO of Odoo, Fabien Pinckaers, also announced an increase in price, which has happened after several years.
To check out Odoo’s pricing plans, please visit – https://www.odoo.com/sl_SI/pricing.
It is also noteworthy that in the first year, Odoo offers a 10% discount on the subscription fee. However, this discount does not apply from year two onwards.