Frequently Asked Questions
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Frequently asked questions
What are the main new features and improvements in Odoo 20?
Odoo 20 has been released with several improvements. The first large improvement is the deeper inclusion of AI capabilities, where chatbots across modules allow for automatic action.
Next, is the inclusion of new features that benefit specific industries such as manufacturing, distribution, real estate, retail, e-commerce, hospitality, custom equipment manufacturing, property management, and more.
Another set of improvements are related to each of the Odoo ERP modules, namely, accounting, CRM, ESG, email marketing, project management, marketing, PLM, etc.
There are also country-specific improvements; for instance, the US, Canada, UAE, and Belgium have additional features that simplify tax calculations and other compliance needs.
Learn about What is Odoo 20 and when was it released
What is Odoo 20 and when was it released?
Odoo 20 is the most recent version of Odoo ERP. This integrated business management platform consists of several modules such as CRM, accounting, sales, inventory, manufacturing, eCommerce, HR, marketing, website, and others.
Odoo 20 was launched on 24 September 2026 by the CEO of Odoo, Fabien Pinckaers, at Odoo Experience 2026 in Brussels. The event was attended by over 45,000 Odoo partners, users, and open source developers from around the world.
How do I get started with Odoo implementation for my retail store?
To start with Odoo ERP for retail, choose a reliable retail management software partner for setup. The Odoo POS system should be configured for your store operations. As an open source retail ERP, it allows phased implementation. Odoo inventory management retail should be set up first to ensure smooth operations, followed by training and testing for successful adoption.
Can Odoo be customized for my specific retail business needs?
Yes, Odoo ERP for retail is highly customizable within its retail management software. The Odoo POS system adapts to workflows. As an open source retail ERP, it offers flexibility. Odoo inventory management retail can be tailored to unique business processes.
How secure is Odoo for storing retail business data?
Odoo ERP for retail ensures data security within its retail management software. The Odoo POS system uses secure transactions. As an open source retail ERP, it allows controlled access. Odoo inventory management retail keeps sensitive stock data protected.





